Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.

An innovative solution to improve the availability and affordability of flood insurance, likely to benefit 350,000 households.

We're helping our client to identify – and resolve – 'hidden' issues that are affecting their customers.

Capita supports AEGIS London with the provision of IT services in response to Covid-19, allowing the business to continue trading successfully.

Mobilising a resilient and responsive workforce in less than 2 weeks to ensure minimal disruption to customer services.

We support over 8,000 apprentices to achieve their respective apprenticeship programmes every year across a broad range of subjects.

If any of us were in any doubt about the importance of giving back to the people and communities around us, the Covid-19 pandemic has certainly brought it home.

We’re helping a European manufacturer to transform its indirect procurement, drive operational and cost efficiencies, saving more than 7% of indirect spend so far, and to provide its employees with better operational insights and information.

Capita are supporting with the roll-out of Alcohol Monitoring - a new form of electronic tagging to rehabilitate people who’ve committed alcohol-driven crimes.

We worked with the Metropolitan Police using our electronic monitoring services to track and locate people suspected of breaching their conditions of release.