Flexible, intuitive case management tools integrate with user-friendly citizen and professional portals, automatically populating the back-office database.

Transport software to help local education authorities deliver responsibilities effectively, including home-to-school travel, SEND and social care transport.

Enable residents to self-serve for an always-on enhanced customer experience and allow contractors to update progress themselves to free valuable staff time.

This article looks at the opportunities for automation to transform public sector organisations into agile, efficient powerhouses.

Is the cost of virtual care too high? Tim Coney debates that the issue is not with the concept of virtual care but that it lies in the current deployment model.

In advance of new SPS import policies, we discuss how AI and automation will be vital for compliance for traders and authorities.

Capita plc has secured 17 contract renewals on the Scottish Wide Area Network (SWAN), a framework that delivers a single shared network infrastructure across Scotland’s public sector.

Improving productivity not only boosts economic growth, it can also encourage innovation, create employment opportunities, enhance educational attainment, and renew the social and cultural fabric across the UK.

We help local authorities deliver end-to-end digital services that transform citizen experience and save resources both in customer service and the back office.