The UK is set to spend over £9bn this year on PFI contracts – and a total of £48bn in the next five years. This level of spending will continue until we see the first peak in contracts expiring around 2030. Expiry will see assets worth £14bn (their original capital value) transferring back to public ownership.

Choosing the right learning partner is key to ensuring that learning is always aligned with wider business outcomes, whilst building the right learning culture and behaviours associated with a learning organisation.

We apply our deep heritage in customer experience and multi-industry expertise with our drive for innovation so your customers feel great about every touchpoint with you.

Providing advanced online and telephony technology, powerful analytics and highly trained teams, we deliver results that will boost your bottom line.

Our approach to debt collection is built on empathy, steering customers to the right payment outcomes whilst helping maintain your reputation for great customer service.

Our online tool simplifies the management of Personal Education Plans, making it easier to reflect everyone’s views to achieve better outcomes.

Intuitive case management tools and analytics bring together your Capita-recorded information from other departments and agencies, including education data.

Flexible, intuitive case management tools integrate with user-friendly citizen and professional portals, automatically populating the back-office database.

Transport software to help local education authorities deliver responsibilities effectively, including home-to-school travel, SEND and social care transport.

Our advisory services, training and project delivery offer reassurance to schools, academies and trusts of meeting HR responsibilities while supporting staff.