Humanising digital CX: balancing automation and empathy Capita is leaning into AI for CX while keeping people at the centre of service. Kala Iyer, Head of Transformation, looks at how her teams balance automation with empathy. Read more
CX in EMEA: The five defining trends of 2025 We consider the five trends that are defining customer experience in EMEA and how forward-thinking organisations are using them to shape stronger, more human connections. Read more
Capita and PCS Trade Union agree voluntary recognition ahead of Civil Service Pension Scheme transfer Capita Pension Solutions has signed a voluntary recognition agreement with the Public and Commercial Services Union (PCS), effective 1 December 2025.
Capita secures £33m contract extension with a leading UK financial services provider to support customers Capita has secured a 3-year contract extension worth £33 million with a leading UK financial services provider to continue delivering critical contact centre services.
Capita and PCS Trade Union agree voluntary recognition ahead of Civil Service Pension Scheme transfer Capita Pension Solutions has signed a voluntary recognition agreement with the Public and Commercial Services Union (PCS), effective 1 December 2025.
Capita secures £33m contract extension with a leading UK financial services provider to support customers Capita has secured a 3-year contract extension worth £33 million with a leading UK financial services provider to continue delivering critical contact centre services.
Capita and PCS Trade Union agree voluntary recognition ahead of Civil Service Pension Scheme transfer Capita Pension Solutions has signed a voluntary recognition agreement with the Public and Commercial Services Union (PCS), effective 1 December 2025.
Capita secures £33m contract extension with a leading UK financial services provider to support customers Capita has secured a 3-year contract extension worth £33 million with a leading UK financial services provider to continue delivering critical contact centre services.
Capita and PCS Trade Union agree voluntary recognition ahead of Civil Service Pension Scheme transfer Capita Pension Solutions has signed a voluntary recognition agreement with the Public and Commercial Services Union (PCS), effective 1 December 2025.
Capita secures £33m contract extension with a leading UK financial services provider to support customers Capita has secured a 3-year contract extension worth £33 million with a leading UK financial services provider to continue delivering critical contact centre services.
Newsroom Home Newsroom Search by keywords and/or using the filtering options Enter a keyword Industry Central government Critical national infrastructure Defence Education Financial services Health Justice & policing Local government Pensions industry Public services Retail Telecoms, media & tech Transport Utilities Topic Artificial intelligence Automation Business growth Citizen experience Climate change Collections Complaints management Contact centres Corporate information Customer communications & digital services Customer experience Data and analytics Digital & technology Learning & development Pensions Placemaking Procurement Productivity Property and infrastructure Public safety Resilience Responsible business Social care Social value Vulnerability Workforce development Showing 198 search results Corporate information Newsroom Company news Disposal of Eclipse Legal Systems Capita Capita plc today announces that it has agreed to sell 100% of the shares of Eclipse (Hardware) Limited trading as Eclipse Legal Systems to Access UK Limited. 19/06/2020 2 mins read News Central government Critical national infrastructure Defence Education Health Justice & policing Local government Pensions industry Public services Retail Telecoms, media & tech Transport Utilities Corporate information Newsroom Financial news Capita plc announces 2019 Full-Year Results Capita Capita plc announces our 2019 Full Year Results on 5 March. 05/03/2020 4 Mins read News Central government Critical national infrastructure Defence Education Health Justice & policing Local government Pensions industry Public services Retail Telecoms, media & tech Transport Utilities Corporate information Newsroom Financial news Capita plc Half-Year Results 2019 Capita Capita plc has today announced their 2019 half-year results. 01/08/2019 4 Mins read News Central government Critical national infrastructure Defence Education Health Justice & policing Local government Pensions industry Public services Retail Telecoms, media & tech Transport Utilities Corporate information Newsroom Financial news Capita plc 2018 Full Year Results Capita Capita plc releases our 2018 Full Year Results. 14/03/2019 3 mins Read News Health Corporate information Data and analytics Newsroom Company news New contract for Welsh national clinical benchmarking and analytics systems awarded to CHKS Capita CHKS has been awarded a new contract for the provision of an all Wales national and Health Board clinical benchmarking and analytics system. 27/11/2018 2 Mins read News Corporate information Newsroom Company news Completion of ParkingEye disposal Capita Capita plc announced on 12 July 2018 the sale of its parking management business, ParkingEye, to Macquarie Principal Finance and funds advised by MML Capital Partners. 05/11/2018 2 mins read News Pagination First page « First Previous page ‹ Previous … Page 29 Page 30 Page 31 Current page 32 Page 33 Next page Next › Last page Last »