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Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.
We're helping our client to identify – and resolve – 'hidden' issues that are affecting their customers.
We're helping ŠKODA to get in front of their customers, wherever they are, by streaming the car showroom to their devices.
Capita supports AEGIS London with the provision of IT services in response to Covid-19, allowing the business to continue trading successfully.
Mobilising a resilient and responsive workforce in less than 2 weeks to ensure minimal disruption to customer services.
We support over 8,000 apprentices to achieve their respective apprenticeship programmes every year across a broad range of subjects.
If any of us were in any doubt about the importance of giving back to the people and communities around us, the Covid-19 pandemic has certainly brought it home.
We’re helping a European manufacturer to transform its indirect procurement, drive operational and cost efficiencies, saving more than 7% of indirect spend so far, and to provide its employees with better operational insights and information.
We’re working with The Co-operative Bank to create a better customer journey for its customers and mortgage brokers, by living by our shared values and goals and implementing a programme of change and development with customers’ needs at the core.
Helping our client to deliver their services in the most efficient and cost-effective way.