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Inflation in Britain is at its highest in 30 years, having risen to 5.4% in the 12 months to December 2021 and it is expected to reach 7% by the spring, according to the Bank of England.
Our solution is a quick, cost-effective, and sustainable way to print, post and email customer communications from any location, through the touch of a button.
Digitally modernise mailroom operations to speed up access, improve engagement and productivity, and enhance customer experience.
From indexing to the storage and retrieval of physical and digital documentation, we help you improve business efficiency and remain compliant.
Capita has become the first business to be accredited by the Good Business Charter, a new initiative developed in partnership with the Confederation of British Industry and Trades Union Congress.
Capita has today secured Fair Tax Mark certification and joins the growing movement of responsible businesses who are proud to say what they pay with pride.
Our one-stop shop for print procurement is helping organisations to streamline printing and campaign operations, and reduce costs.
Using innovative data and insight software, we can spot the signs of customers falling into debt, provide earlier intervention support and try and prevent it from happening at all.
We tailor every collections response to the individual, through empathetic agents and technology that personalises customer journeys.
Flexibility is always a priority for any contact centre. When there are peaks in demand, we’ll provide back-up with the operational flexibility that guarantees a confident, sure-footed response. This could involve augmenting your teams with extra staff, introducing self-serve options, analysing customer segmentation to get the most from existing capacity, enabling home-working and more.