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Since 2011, Capita has partnered with The Pensions Regulator to deliver automatic enrolment, employing 150 staff and operating a multi-channel customer contact centre to deliver direct communications to every employer in the UK. As a result, saving for a pension has become the norm, with 22.9 million people now saving into a workplace pension.

Case study

Our report shows the importance of prioritising workforce resilience and adaptability to allow organisations – and those they serve – to be ready to embrace change.

Reports

You need to know if a child or family’s situation changes. Our solutions enable you to draw on a wide range of information - from schools and agencies – for the whole picture of a child’s life.

Service

Our online tool simplifies the management of Personal Education Plans, making it easier to reflect everyone’s views to achieve better outcomes.

Service

Intuitive case management tools and analytics bring together your Capita-recorded information from other departments and agencies, including education data.

Service

Flexible, intuitive case management tools integrate with user-friendly citizen and professional portals, automatically populating the back-office database.

Service

Transport software to help local education authorities deliver responsibilities effectively, including home-to-school travel, SEND and social care transport.

Service

Enable residents to self-serve for an always-on enhanced customer experience and allow contractors to update progress themselves to free valuable staff time.

Service

We help trustees fulfil pension scheme and Guaranteed Minimum Pension equalisation (GMPe) responsibilities with data reviews, scientific analysis and expert guidance.

Service

Stoke-on-Trent shares real-time data seamlessly across departments and systems with our Single View software for efficient decision-making and quality services.

Case study

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