Market-leading apprenticeships for every stage of your career

An apprenticeship is a job that comes with training, support and career progression as standard. We deliver apprenticeship programmes for some of the UK’s biggest employers in the public sector, financial services, energy and utilities, and emergency services. 

That means you can embark on exciting apprenticeship opportunities that combine work with market-leading training, helping you develop the knowledge, skills and behaviours to progress your career. Whether you’re just starting out or looking for a leadership challenge, our specialist talent coaches have the expertise to support your future goals. 

As with any job, you’ll have your own role, responsibilities, and salary. You’ll receive training from professional tutors. And in 1 to 2 years, you’ll complete your apprenticeship and be ready and qualified for the next step in your career. Some of the benefits you can expect are:

  • Gain skills and experience that employers want
  • Earn a nationally recognised qualification
  • Enjoy a salary of at least the apprentice minimum wage
  • Pay no learning costs or student finance
  • Receive all employee benefits
  • Start work at 16 (or above)
  • Meet new people and take on new challenges

30%

of learners achieve a distinction in their EPA

99.7%

of our apprentices successfully pass the programme at their EPA

120

specialist talent coaches to support your learning

Our apprenticeship programmes

We offer a wide range of apprenticeship programmes covering a broad range of skills, competencies, and certifications from Level 2 (entry level) to Level 6 (degree and beyond). Your apprenticeship programme will vary in in length, according to the level and subject. The training element lasts for a minimum of 12 months and is followed by a final assessment.

Customer service and administration – improving customer experience

Our marketing and procurement apprenticeships help you to understand and ‘own’ the customer experience, giving you the confidence to go the extra mile when speaking to customers. Our programmes include:

  • Customer service practitioner
  • Customer service specialist
  • Business administration
  • Public sector operational delivery officer

Leadership and management – be part of a high-performing workplace

Designed to enhance your talent in business support and improvement roles, these apprenticeships provide you with the underlying knowledge and skills needed to be more productive at work. Our programmes include:

  • Associate project manager
  • Team leader
  • Operations manager

Legal, finance and accounting – gain valuable new professional skills

Whether you’re building a career in accounting or insurance, you will gain recognised professional qualifications and gain confidence in your job performance. Our programmes include:

  • Financial services customer adviser
  • Senior financial services customer adviser
  • Senior risk and compliance specialist

Sector-specific specialisms – bespoke programmes for particular roles

Our bespoke programmes cover a number of sector-specific roles including:

  • Operational firefighter
  • Business improvement practitioner
  • Policy officer
  • Commercial procurement and supply

Is an apprenticeship right for you?

Here are answers to some of the common questions and myth-busters to help you decide if an apprenticeship is right for you:

 

Why should I do an apprenticeship? 
Apprenticeships are designed to help advance your career. They help you to develop your skills and depending on the programme, can help you to gain industry-recognised qualifications and professional body membership. You can put into practice the skills you learn straight away, have access to a range of learning resources and full support from a dedicated coach.

What’s involved in an apprenticeship? 
You’ll be following a structured learning programme relating to a particular job. These are designed by employers, so you’ll be studying industry-relevant content that leads to recognised qualifications, often with membership to a professional body. There’s a mix of on and off the job learning and at the end you’ll take a final assessment of your knowledge, skills, and behaviour. This is called an end-point assessment (EPA), and it’s conducted by an independent assessment body. Again, regional variations can be explained by your training provider.

How long is the apprenticeship?
It depends on the level and type of apprenticeship you undertake. The training element of an apprenticeship lasts for a minimum of 12 months, followed by a final assessment. Some higher-level apprenticeships (such as degree apprenticeships) can take up to four years. 

Can I embark on an apprenticeship when I have a qualification that’s at the same or at a higher level? 
Yes, providing it’s not in the same subject or similar. The important thing to remember is that an apprenticeship is designed to help you gain a significant amount of new learning. So, if your previous qualification means that you won’t be learning anything new, then you wouldn’t be eligible for the apprenticeship. This can be determined by your training provider following a skills assessment – as well as any important information about regional variations to eligibility.

Do I need to pay for the apprenticeship? 
No. The cost of your apprenticeship training and any associated membership fees for professional bodies are covered in full by your employer.

Will my terms and conditions change? 
Again, this is really your employer’s decision. You’ll enter into an apprenticeship agreement which may vary some terms, like your length of service, but your entitlements should remain the same.

Will I have to take a pay cut as an existing employee? 
The pay rate for an apprenticeship is up to your employer to decide. But generally, existing employees undertake the apprenticeship on the same rate as their normal job.

Are apprenticeships for new recruits only? 
This is a myth. Your employer can use an apprenticeship to support skills development for existing employees. So, you can undertake an apprenticeship to support your development, to reskill or to help you progress or change careers. To be eligible for an apprenticeship, all you need to do is prove that you’ll gain a significant amount of new learning.  

Do I have to do Maths and English as part of the apprenticeship? 
Yes. Because Maths and English are an essential part of the government’s strategy to improve workforce standards, all apprentices must undertake an initial assessment to find out their numeracy and literacy capability. However, if you already have a Maths and / or English qualification at GCSE (or equivalent), you may be exempt from further study during your apprenticeship.  

Am I too old to be an apprentice? 
A common myth is that apprenticeships are only available for young people and school leavers. In fact, there is no upper age limit for an apprenticeship, making them a great option for anyone looking to develop their skills and progress their career.

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