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Customer experience
Resilience
Customer communications & digital services
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At Capita, we’re using the latest technology to make it easier for you to interact with customers, while saving money, time and improving your business outcomes.

Service

We’re experts in making sure customers feel better about dealing with you, even when they’re telling you that something’s wrong.

Service

Our comprehensive range of solutions is providing our clients with the resources, infrastructure, skills and technologies that give them time back and allow them to focus on what they do best.

Service

We’re empowering local government councils to provide accessible and reliable benefits and funding advice to citizens while easing the strain on their teams.

Service

From general ledger, accounts payable & invoice approval, to e-procurement, budgeting & forecasting, our software helps you digitise processes & realise savings.

Service

We remove the hassle from running pension schemes so you can focus on your core business in a complex and ever-changing legislative and regulatory landscape.

Service

Deliver a seamless, consistent and personalised customer experience by offering communications via your customers’ channel of choice.

Service

We help optimise operations by converting your documents into digital files and storing them in our secure archive for instant access.

Service

Our clients trust us to help them use this data and insight to transform their businesses. Our consulting team are deep industry and process experts who don’t just advise - they build, implement and operate real and effective digital solutions.

Service

Automating the KYC process, detecting fraud, and adapting for the frictionless customer experience of the future.

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