The impact of Covid left an airline with a backlog of 60,000 complaints. Our consulting and automation capabilities resulted in a saving of 200 hours per week.

ScotRail needed to find cost-saving initiatives that could be delivered in a 12-month period, and turned to Capita for help.

We’ve been working with a global investment company to free up valuable real estate and streamline hedge fund applications, correspondence and payments.

Local authorities need to be able to share, connect and visualise data to create better outcomes for communities, protect vulnerable people and improve the lives of individuals & families

We applied our experience in managing large, complex applications to process planning for Lancaster University’s solar farm through to formal determination.

We’re working with The Co-operative Bank to create a better customer journey for its customers and mortgage brokers, by living by our shared values and goals and implementing a programme of change and development with customers’ needs at the core.

When the London Borough of Hackney Council (LBHC) decided to change its approach to HR, we trained its managers and team leaders to play a bigger role in managing their teams, showing them how to identify HR risks and get the right support at the right time.

We’ve used our HR expertise to support a secondary school in managing a high-risk situation, making sure it followed all the right procedures and helping staff members through a very stressful time.

We’re helping a European manufacturer to transform its indirect procurement, drive operational and cost efficiencies, saving more than 7% of indirect spend so far, and to provide its employees with better operational insights and information.

Cumbria County Council (CCC) needed a supplier to deliver effective, timely and cost-effective payroll and HR administration services to 180 schools, some of which still relied on paper for their recordkeeping and reporting.