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ScotRail needed to find cost-saving initiatives that could be delivered in a 12-month period, and turned to Capita for help.

Case study

We’ve been working with a global investment company to free up valuable real estate and streamline hedge fund applications, correspondence and payments.

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Local authorities need to be able to share, connect and visualise data to create better outcomes for communities, protect vulnerable people and improve the lives of individuals & families

Case study

We applied our experience in managing large, complex applications to process planning for Lancaster University’s solar farm through to formal determination.

Case study

The Financial Services Compensation Scheme (FSCS) provides crucial protection to customers of failed financial services firms.

Case study

We’re working with pharmaceutical giant Pfizer to empower its employees to make active and informed choices about their financial future by implementing a brand-new communications strategy, which is significantly increasing their engagement with the company’s pension scheme.

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We’re working with The Co-operative Bank to create a better customer journey for its customers and mortgage brokers, by living by our shared values and goals and implementing a programme of change and development with customers’ needs at the core.

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We’ve supported a major housing development in North Tyneside by helping the local council to build a road to it – on time, on budget and with minimal disruption.

Case study

When the London Borough of Hackney Council (LBHC) decided to change its approach to HR, we trained its managers and team leaders to play a bigger role in managing their teams, showing them how to identify HR risks and get the right support at the right time.

Case study

We’ve used our HR expertise to support a secondary school in managing a high-risk situation, making sure it followed all the right procedures and helping staff members through a very stressful time.

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