Simon Freeman and Chris Melia, Capita Local Public Services, discuss the challenges that local government has faced during the Coronavirus pandemic and how putting citizens at the heart of service design is the key to future success.

While Covid has put the brakes on a lot of things – normal schooling, visiting family and friends, holidays and music festivals, commuting and meetings in the office, it has enabled and accelerated the uptake and development of a number of other trends.

Social distancing is as synonymous with the Covid-19 pandemic as lockdown hand sanitizer.

Think of an area of your life that isn’t touched in some respect by a digital component. Or think of any experience and remove all digital influences. What would your life look like?

IoT ecosystems are underpinning more and more services across the UK. Before we look at cyber security in an IoT context, it’s worth recounting how we arrived in a connected world.

Workforces have never been so highly dispersed – whether they’re furloughed or working at home, once rock-solid teams are now highly fragmented.

Covid-19 has forced schools, colleges and universities to transform education delivery worldwide. Teaching has adapted to embrace a new world – and students have had to adapt.

Since IoT is the acquisition, transfer, analysis and monetization of data via connected devices, it is clearly ripe for the UK rail sector.

Seven crucial steps for delivering successful grant management schemes.

Andy Start, Executive Officer of Government Services, and Chantal Free, Executive Officer of People Solutions, discuss Covid-19’s impact on how public sector employees work. They look at what we’ve learned and how we can build on innovations for the future.