The pace of change we're going through right now is the slowest we’ll experience for the rest of our careers.

The Institute of Customer Services has published their bi-annual survey and there was a particular figure that stood out. 14.6% of customers have experienced a problem.

While the pandemic has certainly shifted the skills landscape in a multitude of ways, the types of skills we expect to see in demand remain the same.

According to the Office for National Statistics, in 2019 the financial services sector contributed £132 billion to the UK economy, representing almost 7% of total economic output.

Being in a good place mentally and physically is vital to being able to do your best work: people are unlikely to be productive if they’re worrying about their finances or feeling stressed and unhappy or dealing with a physical condition unsupported.

The Chartered Institute of Procurement and Supply (CIPS) and ITN Productions Industry News have launched a bespoke co-production ‘Supply, Support and Sustain’. Hear from our experts.

In our latest episode of the Incremental to Exponential podcast we explore how big companies can innovate to survive and grow.

There is a multitude of research that shows that people want to work for companies that can demonstrate a strong learning and development ethos.

Good mental health and wellbeing mean different things to different people, and at Capita we want to make sure our employees have the support they need to figure out what it means to them.

Our latest podcast takes its name from the new book, “From Incremental to Exponential: How Large Companies Can See the Future and Rethink Innovation”.