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The theme for this year’s National Apprenticeship Week is ‘Build the Future’ and is designed to encourage everyone to consider how apprenticeships help individuals to build the skills and knowledge required for a rewarding career.
Pete Budge, Managing Director of the Capita Scaling Partner Team, considers how the UK’s bold pension fund pledge is shaping investment.
Serving people who know what they want means that media companies can more easily identify how to give them exactly that.
Our article considers how being able to provide equality of service to all is one of the most crucial challenges that today’s telecoms providers need to face up to.
No organisation operates in a vacuum. Rather, its interdependencies are many and manifest.
We look at how you can set your business apart from competitors as you navigate the future of customer experience management services in 2024.
There is no doubt that we’re going through one of the toughest periods in living memory, for individuals, for organisations and for the sectors and industries they work in.
Gillian Chamberlain reports back from a panel session at the CCW Europe Summit where she discussed the importance of meeting business goals when outsourcing.