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A popular online brokerage prided itself on building a customer experience that made trading stocks as easy as swiping right or left to purchase a book online.
There have been enormous advances in the scale and availability of data, which is essential for machine learning.
Automation can be the key enabler within public sector digital transformation to simplify and streamline service delivery and create better outcomes.
Addressing workforce issues is vital to the digitisation of all public services
While Covid has put the brakes on a lot of things – normal schooling, visiting family and friends, holidays and music festivals, commuting and meetings in the office, it has enabled and accelerated the uptake and development of a number of other trends.
The journey for police forces to achieving GDPR compliance and avoiding Information Commissioner's Office investigation, fines, and reputational damage.
The opportunity for police forces to move to an intelligent and compliant information management system where all data can be stored and accessed in one place.