Capita Local Government today announces the creation of a new planning shared service centre in Belfast, focused primarily on delivering development management and planning resilience services into local authorities across the UK.

A digital transformation programme of revenues services and enhanced use of enforcement measures by two district councils, supported by Capita Local Government, has helped result in millions of pounds in council tax being recouped.

Capita IT Services has been awarded authorised device reseller (ADR) partner status from Microsoft for the next generation collaboration device, the Microsoft Surface Hub.

Capita joins forces with Filtered to scale content intelligence and smart skill building for employees

Capita today announces it has signed a customer service contract renewal with the RSPCA for a further eight years. The contract, which builds on a 17-year partnership, will transform the way in which members of the public contact the RSPCA to report animal welfare concerns.

Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

Capita has added an automation function to its benefits software, helping councils reduce claim processing times to less than two minutes - 20 times quicker than processing the same form manually.

Creating a simpler business well positioned for the future.

Capita has been named a ‘market leader’ in the 2021 ISG Provider Lens™ Contact Center – Customer Experience report for Europe and the UK.

Capita plc has today announced their 2019 half-year results.