CHKS has been awarded a new contract for the provision of an all Wales national and Health Board clinical benchmarking and analytics system.

Capita announces today it has signed a new contract with Her Majesty’s Revenue and Customs (HMRC) to provide voice analytics and quality management services for HMRC to use in its contact centres.

Capita Experience has reconfirmed its commitment to creating global delivery centres of excellence, with the recent opening of two new sites.