Transforming customer experience across Europe with leading collections, end-to-end customer management, & sales services enabled by data, technology & people.

Capita plc has secured 17 contract renewals on the Scottish Wide Area Network (SWAN), a framework that delivers a single shared network infrastructure across Scotland’s public sector.

Capita's report examines the importance of collections services given the current socioeconomic landscape and provides considerations in navigating it.

Improving productivity not only boosts economic growth, it can also encourage innovation, create employment opportunities, enhance educational attainment, and renew the social and cultural fabric across the UK.