Capita joins forces with Filtered to scale content intelligence and smart skill building for employees

The Royal Society for the Prevention of Cruelty to Animals (RSPCA) has renewed its contact centre contract with Capita until 2022.

Capita today announces it has signed a customer service contract renewal with the RSPCA for a further eight years. The contract, which builds on a 17-year partnership, will transform the way in which members of the public contact the RSPCA to report animal welfare concerns.

Capita Healthcare Decisions today announces a partnership with Microsoft that will see the integration of its clinical content into Azure Health Bot, part of Microsoft’s Health Cloud platform.

Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

Creating a simpler business well positioned for the future.

Capita has been named a ‘market leader’ in the 2021 ISG Provider Lens™ Contact Center – Customer Experience report for Europe and the UK.

Capita plc has today announced their 2019 half-year results.

Capita Chief Executive Officer, Jon Lewis, has announced Capita plc’s Full Year Results 2022.

A year of significant change with the transformation of Capita now complete: we have established a platform to drive
sustainable improving financial performance whilst continuing to strengthen the balance sheet