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Discussing the impact of the skills shortage in transport and underscoring the urgent need for a skilled, versatile and digitally savvy workforce.
Gillian Chamberlain reports back from a panel session at the CCW Europe Summit where she discussed the importance of meeting business goals when outsourcing.
Transforming customer experience across Europe with leading collections, end-to-end customer management, & sales services enabled by data, technology & people.
Capita's report examines the importance of collections services given the current socioeconomic landscape and provides considerations in navigating it.