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News

The training of Defence firefighters has been judged as ‘Outstanding’ by Ofsted, in the first inspection of the Defence Fire Training Unit (DFTU) following its move from RAF Manston to the Capita-owned Fire Service College (FSC) in Moreton-in-Marsh.

News

Organisation design is at the core of any high-productivity organisation, by mapping the service delivery chain organisations can determine how to turn its resources into inputs, outputs and outcomes. This then helps to identify key constraints for improving budget efficiency, productivity and effectiveness.

Reports

As ONS figures show the UK economy has contracted a further 0.2% between July and September, we consider the implications and way forward for the public sector

Insight

In times of peace and conflict, the Royal Navy helps to stabilise the seas and keep maritime trade flowing, while acting as a guardian and a diplomat on the global stage.

Insight

The theme for this year’s National Apprenticeship Week is ‘Build the Future’ and is designed to encourage everyone to consider how apprenticeships help individuals to build the skills and knowledge required for a rewarding career.

Insight

It doesn’t seem too long ago that the introduction of interactive voice response (IVR) received a rocky reception with many customers citing that they preferred to speak to a ‘real human’.

Insight

After facing two years of disrupted education, many teenagers must now decide what step to take next in their life…continue in education or enter the workplace? At the end of last year

Insight

Cyber security is a broad term which means many different things to many different people, and can often seem to be incredibly complex, expensive, and full of pitfalls at every turn.

Insight

There can be no doubt the pandemic has altered the emotional make-up of society. Collectively, we are now much more aware of the suffering of others – and how could we not be after seeing lives turned upside down and businesses upended with no sense of rhyme or reason or equity.

Insight

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