Capita plc (‘Capita’) today announces it has secured an extension to its contract to deliver Personal Independent Payment (PIP) assessments for the Department for Work and Pensions (DWP).

Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars