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Ricky Alfred, Capita Customer Management’s Head of Responsible Business, reflects on the need to support vulnerable customers - and how organisations, customer service agents and Capita can all make a difference.

Insight

Healthdirect Australia is supported by Capita’s healthcare technology, delivering a range of innovative telehealth services.

Case study

The level of thought and care that has gone into the design of the VSim is clear (and synonymous with what I've come to expect from you guys over the last decade and a bit).

Insight

Find out how Capita is optimising health records management and storage for Primary Care Support England (PCSE).

Case study

Capita is helping organisations to improve their resilience though initiatives that build capacity and agility in technology, security, customer management and people aspects.

Insight

During 2021, the Capita Institute is asking senior decision-makers critical questions relating to the state of their organisations as we emerge from the pandemic.

Insight

Capita is one of the largest long-term strategic partners of the NHS. Find out more about our services for the NHS and integrated health and social care.

Service

Managing Director of Security Watchdog, Susie Thomson and Capita’s Director of Digital Onboarding, Lesley Gregory, recently hosted an online discussion about the importance of creating great onboarding experiences, and how to achieve this digitally in a post-pandemic world.

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