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Our collaboration tools help you improve productivity and customer experience, reduce costs and achieve a ‘work anywhere’ culture.

Service

Successful businesses and economies are increasingly built on intangible or ‘knowledge assets’ rather than physical ones.

Insight

Find out how Capita is optimising health records management and storage for Primary Care Support England (PCSE).

Case study

During 2021, the Capita Institute is asking senior decision-makers critical questions relating to the state of their organisations as we emerge from the pandemic.

Insight

An organisation’s sense of purpose is critical, not only to its strategy but also to its culture.

Video

As the pace of change speeds up, the top predictor of success is your ability to innovate as fast as the changes in customer behavior and technology, and faster than your competitors.

Video

We’re living in an age of unprecedented disruption for business and individuals. But this is potentially a great opportunity to view work and life after the pandemic as a new frontier.

Video

We’re seeing a variety of new trends affecting the utilities market, relating to the environment, infrastructure and consumers.

Insight

We used our expertise knowledge and collaborative skills to work with the MOD to transfer more than 500 MOD firefighters and deliver 14 new firefighting vehicles on time and within budget- despite the huge difficulties posed by the Coronavirus pandemic.

Insight

Managing Director of Security Watchdog, Susie Thomson and Capita’s Director of Digital Onboarding, Lesley Gregory, recently hosted an online discussion about the importance of creating great onboarding experiences, and how to achieve this digitally in a post-pandemic world.

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