"Can we uninstall 2020? The current version has a nasty virus in it,” says the meme flying around social media for the past few months. There are, however, glimmers of light that can be found around the world which have arisen out of the pandemic.

If you search the Internet for the first example of hacking, you’ll come across the name of Nevil Maskelyne. He was an Edwardian magician, inventor and businessman.

To support improved customer experience, changes in society and increased remote working, organisations are layering more systems into their IT networks than ever before.

Our automation solutions range from task mining and process re-engineering to unattended robotic process automation, and include advanced AI-enabled automation.

In the first two parts of our blog series on building a sustainable workplace, we explored how IT will enable change and considered what sustainable workplaces might look like.

As I noted in my previous post, the role of the next-gen consumer in the utilities market is evolving. In fact, so great is their impact that the UK Government has set out its own vision for energy consumers of the future.

As we’ve noted before1, next-gen energy consumers are prioritising household and community technologies that support the UK’s drive to carbon net zero.

While the cloud may streamline complex operations and drive efficiency, the management of cloud assets themselves needs to be controlled carefully and kept on a tight leash.

The level of thought and care that has gone into the design of the VSim is clear (and synonymous with what I've come to expect from you guys over the last decade and a bit).

Capita is helping organisations to improve their resilience though initiatives that build capacity and agility in technology, security, customer management and people aspects.