Capita today announces it has signed a customer service contract renewal with the RSPCA for a further eight years. The contract, which builds on a 17-year partnership, will transform the way in which members of the public contact the RSPCA to report animal welfare concerns.

Capita plc is delighted to confirm on behalf of the Trustee that Russell Investments has been appointed as fiduciary manager to the Capita Pension & Life Assurance Scheme, after a competitive tender process.

Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

Capita Pension Solutions today announces it has signed a five-year contract extension with a UK FTSE 100 company. The contract is worth £15.5m and is back dated to November 2020.

Creating a simpler business well positioned for the future.

Capita has been named a ‘market leader’ in the 2021 ISG Provider Lens™ Contact Center – Customer Experience report for Europe and the UK.

We’ve just commissioned some independent research into “Fairness in Collections” to gain a deeper insight into the issues facing people who are in debt.

The pandemic isn’t only affecting us as individuals – it’s affecting us as societies and economies too.

Capita plc has today announced their 2019 half-year results.

As a market leader in debt management, we are witnessing first-hand the devastating financial impact Covid-19 is having on the personal finances of so many people.