World Youth Skills Day (15th July) comes as youth unemployment is soaring due to the Covid-19 pandemic.

Ricky Alfred, Capita Customer Management’s Head of Responsible Business, reflects on the need to support vulnerable customers - and how organisations, customer service agents and Capita can all make a difference.

We support over 8,000 apprentices to achieve their respective apprenticeship programmes every year across a broad range of subjects.

Jack Parsons is a 25 year old, award-winning digital entrepreneur and CEO of The Youth Group which is building a meaningful group of youth-first solutions, products, and services to create action and jobs for young people.