The delivery of public sector services in four Highland locations is to undergo a dramatic transformation thanks to a project that will bring new full fibre infrastructure – the fastest, most reliable digital connectivity – to the region.

When BBC TV Licensing had to communicate with over four million new customers we helped them to process incoming mail and payments in a scalable environment.

Capita Local Public Services has entered into an exciting partnership with Sheffield City Council, working with them to transform and enhance services that will benefit residents and businesses.

Capita plc, in conjunction with the SWAN Innovation Forum, today announces it is proposing to roll out Internet of Things (IoT) capability across the Scottish Wide Area Network (SWAN).

New research highlights benefits of IoT and connected tech in Scottish education, and the demand for greater nationwide connectivity.

We're helping our clients achieve better customer experience through our range of automation technologies.

We’re helping our clients work smarter, improve operational performance and enhance customer experience by introducing software robots to undertake high-volume, repetitive processes.

We're helping public sector organisations to shift customer interactions to an online channel – transforming customer responsiveness and experience.

The majority of UK businesses fear becoming ‘irrelevant’ within the next five years through failing to make a successful transition to an automated workplace.

Our team of digital customer management experts is helping local authorities shift customer interaction to more cost-effective, self-serve channels.