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News, research, reports and thought leadership articles looking to the future of utilities

Service

As declared by Dr Dominique Hes in 2017, there is quite simply “no sustainability without community engagement”. The topic of how organisations bring their staff and customers ’with them’ on cultural and transformative journeys is never far away.

Insight

The Chartered Institute of Procurement and Supply (CIPS) and ITN Productions Industry News have launched a bespoke co-production ‘Supply, Support and Sustain’. Hear from our experts.

Video

The motor finance and leasing market is moving towards a ‘finance first’ approach, determining affordability ahead of purchase.

Insight

The complex and challenging nature of delivering public services at a local level has never been under more pressure. Public service integration – collaboration between different services within local government and with external partners across other sectors – can make a very real and significant difference.

Insight

We consider how local authorities can navigate the twin tasks of reformed local service provision and successful placemaking in the short and medium term.

Reports

To get a better understanding of building energy consumption, we engaged SMS plc to apply metering and data expertise for valuable energy management insights.

Case study

We led an accelerated savings delivery programme for Studio Retail Limited, streamlining their procurement and supply chain function and revolutionising their performance, quality and cost savings

Case study

ScotRail needed to find cost-saving initiatives that could be delivered in a 12-month period, and turned to Capita for help.

Case study

The Government’s new planning White Paper has legal, social and practical implications for local councils, developers and residents.

Insight

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