Matt Stagg, Director of Product and Innovation at Barrachd, part of Capita, discusses how data gives us the ‘information advantage’.

Jeff Kirschner’s TED talk offers just a small insight into the transformational power of data in our society. But to get a better understanding of some of the myriad ways in which data will change the world we live in, we asked Michelle Prance, Head of Retail Banking at Capita Consulting, to enlighten us on how the banking industry in particular might change.

AXELOS’s John Edmonds discusses the importance of the human element of transformation, alongside technology.

What should a court system fit for the 21st century look like? As we look to the future, what digital technologies could become part of the justice landscape?

Find out more about designed and developed by the Capita assessment process allowing the impact of a Troubles Related Injury to be assessed while putting the victim at the heart of the process.

Local authorities are optimising automation to serve citizens with greater speed and efficiency

Find out how we’re supporting North Tyneside Council with its plans to transform the town centre and riverside into a smaller, more appealing, vibrant destination.

Read how Capita helped Southern Water improve the customer communication cycle with its Hybrid Mail Solution.

The People Plan sets out actions to support transformation across the whole NHS. Whilst all of its goals cannot be achieved overnight, we are committed to partnering with the NHS in order to help deliver on the People Promise and create robust and resilient public and private synergies.

Capita has provided FC Bayern Munich’s customer services since 2017, using a multi-channel and cross-departmental customer service concept.