Capita has been identified as a Leader and/or Rising Star in the ISG Provider Lens™ Quadrant in ‘Contact Centre – Customer Experience Services 2020’.

Capita has been named as a customer experience management ‘market leader’ according to Everest Group’s Customer Experience Management (CXM) peak matrix research 2020.

Capita has secured a three-year contract with independent financial adviser network, In Partnership, to deliver a software solution to simplify compliance reporting and processes for its member firms.

DragonflyAI, the British predictive analytics platform which is backed by Capita, is delighted to announce today the completion of a £625,000 ($1m) seed funding round.

Digital platforms have become one of most powerful forces in global business. They support entire ecosystems, enabling rapid growth and huge profits for multiple participants.

We can rise to the COVID-19 challenge if we focus on wellbeing and innovation, says Christine Chesworth, Head of HR Advisory at Capita.

Department for Education (DfE) has appointed 5 further Flexible Working Ambassador Multi-Academy trusts and schools (FWAMS).

Capita has secured a five-year contract worth £700,000 to migrate Swansea Council’s on-premise education software to a new cloud-based system.

Capita has secured a five-year contract worth £1.3m to migrate Suffolk County Council’s on-premise education software to a new cloud-based system.

Capita plc today announces that its Digital Development Centre (DDC) has been assessed at Maturity Level 5 on the Capability Maturity Model® Integration (CMMI) for capabilities in the services and development categories.