Whether you join us as a recruiter, assessor/interviewer, administrator, team leader, or one of our many other vital roles, our operational team is critical to ensuring we deliver an exceptional candidate experience.

All of our medical roles are pivotal to one of the UK’s largest and most diverse recruiting operations, where civilian and military teams partner to deliver an exceptional candidate experience.

We succeed as a cohesive operational team by attracting and nurturing our candidates whilst providing a great recruitment experience. Without the great support every individual receives from our departments behind the scenes, this wouldn’t be possible.

Whatever your area of expertise as a military service veteran, we’ll encourage and support you to use your unique perspective to help shape the future of our business.

We’re transforming the way that defence and emergency services protect the UK and its citizens.

Organisation design is at the core of any high-productivity organisation, by mapping the service delivery chain organisations can determine how to turn its resources into inputs, outputs and outcomes. This then helps to identify key constraints for improving budget efficiency, productivity and effectiveness.

As many of us start to return to offices and other workplaces, the hybrid approach has emerged as the most popular solution for both employees and employers.

Our previous articles have focused on the life and pensions workplace of the future, identifying new organisational structures, and working patterns that take account of the digital revolution we’re living through. Now we’ll turn our attention to the customer experience itself.

There is a consensus that the world needs more learning – whether it’s part of society building back better, responding to the future of work in the short term, or equipping the next generation to step into the jobs that we do not yet know about.

Managing Director of Security Watchdog, Susie Thomson and Capita’s Director of Digital Onboarding, Lesley Gregory, recently hosted an online discussion about the importance of creating great onboarding experiences, and how to achieve this digitally in a post-pandemic world.