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UK productivity has been highlighted as an economic weakness for over a decade. Yet, in response to the pandemic, businesses have shown that they can utilise technology to create entirely new ways of working.
There are many different ways to boost productivity. One way is through investing in infrastructure. Another way is by making sure that people have access to high quality education. Find out more from our guest Bart van Ark, Professor at the Productivity Institute.
When BBC TV Licensing had to communicate with over four million new customers we helped them to process incoming mail and payments in a scalable environment.
We provided an electronic document management solution for proofs of delivery (PODs) for a wholesale food service which could be accessed by authorised users at any time.
The Covid-19 pandemic means that many citizens are contacting their local authority online for the very first time. Unable to communicate with officials face-to-face, they expect seamless and effective service through digital channels instead.
The use of data analytics and automation can improve the experience of users and deliver savings compared to the more traditional service-desk SLA approach.
Successful businesses and economies are increasingly built on intangible or ‘knowledge assets’ rather than physical ones.
Find out how Capita is optimising health records management and storage for Primary Care Support England (PCSE).
The Economic impact of digital inclusion in the UK report has found every £1 invested in building essential digital skills contributes £9.48 to the UK economy.
As political leaders and civil servants react to an ever-increasing array of challenges, we consider how to make time for placemaking and digital projects.