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When BBC TV Licensing had to communicate with over four million new customers we helped them to process incoming mail and payments in a scalable environment.

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The world is changing, faster and perhaps more fundamentally than anyone could have imagined less than 12 short months ago.

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Helping our client to deliver their services in the most efficient and cost-effective way.

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We’ve been working with a global investment company to free up valuable real estate and streamline hedge fund applications, correspondence and payments.

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Local authorities need to be able to share, connect and visualise data to create better outcomes for communities, protect vulnerable people and improve the lives of individuals & families

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We applied our experience in managing large, complex applications to process planning for Lancaster University’s solar farm through to formal determination.

Case study

The Financial Services Compensation Scheme (FSCS) provides crucial protection to customers of failed financial services firms.

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We’re working with The Co-operative Bank to create a better customer journey for its customers and mortgage brokers, by living by our shared values and goals and implementing a programme of change and development with customers’ needs at the core.

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When the London Borough of Hackney Council (LBHC) decided to change its approach to HR, we trained its managers and team leaders to play a bigger role in managing their teams, showing them how to identify HR risks and get the right support at the right time.

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We’ve used our HR expertise to support a secondary school in managing a high-risk situation, making sure it followed all the right procedures and helping staff members through a very stressful time.

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