As the International Fund Administrator (IFA), we’re helping small businesses to build capability to internationalise by digitally enabling the disbursement of £38m in co-investment to small and medium sized businesses (SMEs).

We helped Westminster City Council to make sure that most businesses in the area survived the pandemic by distributing grants quickly and accurately in 2020 and 2021.

The Financial Services Compensation Scheme (FSCS) provides crucial protection to customers of failed financial services firms.

We’re helping ensure that people with disabilities or long-term health conditions continue to access vital benefits during the coronavirus pandemic.

We’re helping the Department for Work and Pensions (DWP) deal with a huge surge in calls to its Universal Credit helpline from vulnerable citizens during the Coronavirus pandemic.

Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.

We’re reducing travel time and distance for many claimants, making it easier for vulnerable citizens to access this service.

We're helping O2 to improve and join up the self-service experience for their customers through an award-winning Visual IVR service.

We're helping ŠKODA to get in front of their customers, wherever they are, by streaming the car showroom to their devices.