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Inflation in Britain is at its highest in 30 years, having risen to 5.4% in the 12 months to December 2021 and it is expected to reach 7% by the spring, according to the Bank of England.

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Private Finance initiative (PFI) contracts have been and will be with us for some considerable time but there’s an ever-increasing number of PFI contracts now set to expire.

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The metaverse could be a revolutionary development for media, telecoms and technology organisations who are looking for the retail and customer experience platform of the future.

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How to adopt a data-driven approach and embrace the power that robust data analytics can bring.

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Is your procurement function making your business more resilient, helping you to manage risk and save money? It should be. Get your free procurement maturity report in minutes.

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Our comprehensive procurement health check assesses your spend data and benchmark’s your business against other organisations in your sector to provide a relative procurement maturity score.

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The Covid-19 pandemic means that many citizens are contacting their local authority online for the very first time. Unable to communicate with officials face-to-face, they expect seamless and effective service through digital channels instead.

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We’re releasing our new research into the issues facing people in unmanageable debtin the midst of an economic crisis triggered by Covid-19, which is tipping many people into financial difficulty through no fault of their own.

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The use of data analytics and automation can improve the experience of users and deliver savings compared to the more traditional service-desk SLA approach.

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It’s that time of year again, when retailers slash their prices for Black Friday, as eager customers seek out the best deals ahead of Christmas.

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