The Royal Society for the Prevention of Cruelty to Animals (RSPCA) has renewed its contact centre contract with Capita until 2022.

Capita today announces it has signed a customer service contract renewal with the RSPCA for a further eight years. The contract, which builds on a 17-year partnership, will transform the way in which members of the public contact the RSPCA to report animal welfare concerns.

Team Fisher, the Capita-led consortium including Raytheon UK, Elbit Systems UK, Fujitsu, the University of Lincoln and several smaller British suppliers, has successfully met the six-month milestone in its 12-year programme to transform and modernise the Royal Navy’s shore-based training across 16 sites.

Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

Team Fisher, the Capita-led consortium including Raytheon UK, Elbit Systems UK, Fujitsu, the University of Lincoln and several smaller British suppliers, has started 2022 by meeting its latest milestone in its 12-year programme to transform and modernise the Royal Navy’s shore-based training across 16 sites.

Creating a simpler business well positioned for the future.

The training of Defence firefighters has been judged as ‘Outstanding’ by Ofsted, in the first inspection of the Defence Fire Training Unit (DFTU) following its move from RAF Manston to the Capita-owned Fire Service College (FSC) in Moreton-in-Marsh.

Capita has been named a ‘market leader’ in the 2021 ISG Provider Lens™ Contact Center – Customer Experience report for Europe and the UK.

Capita plc has today announced their 2019 half-year results.

Capita Chief Executive Officer, Jon Lewis, has announced Capita plc’s Full Year Results 2022.