In this monthly podcast series, we explore the changing trajectories across education, skills and employment.

Matt Stagg, Director of Product and Innovation at Barrachd, part of Capita, discusses how data gives us the ‘information advantage’.

Covid-19 has forced organisations to reflect on and respond to how they engage, support and communicate with their customers.

Choosing the right master trust is vital to optimise member outcomes. But selecting the best provider with whom to partner also has the potential to create value for employers and unlock compelling employer brand benefits.

Towards the end of April, I had the pleasure of hosting a Teams call with Colm Greene, Channel Sales Director at Dell Technologies.

Our report looks at customer experience in travel and leisure and concludes businesses need to focus on customer centricity to recover and move into a prosperous future.