Transforming grant disbursement for administrators and citizens with a fully integrated platform that drives efficiency, transparency and usability.

One of the things that caught my eye in the Institute of Customer Services UK’s (UKSCI) most recent report on customer satisfaction was the suggestion that a growing number of customers are prepared to pay more for improved service.

The Scottish Wide Area Network (SWAN) has been given a record high satisfaction score for 2021, with 98% of public sector respondents saying they are satisfied with the network compared to 94% in 2020.

Cities across the UK are looking to attract private investment. With devolution high on the agenda, the prominence of the country’s cities is rising.

'Planning for Community Resilience and Sustainable Economic Recovery webinar

There’s a huge wealth of customer data contained within social media interactions. Our experts help to sort through this feedback to find genuine valuable insights.

Capita plc, in conjunction with the SWAN Innovation Forum, today announces it is proposing to roll out Internet of Things (IoT) capability across the Scottish Wide Area Network (SWAN).

New research highlights benefits of IoT and connected tech in Scottish education, and the demand for greater nationwide connectivity.

Eight in ten (83 per cent) Scottish citizens believe their local councils should embrace a wider range of digital technologies, according to new research commissioned by Capita on behalf of the Scottish Wide Area Network (SWAN).

Smart digital and software solutions transform how organisations operate, drive down costs and provide better customer experiences and outcomes.