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Our data driven insights are helping local authorities understand and predict behaviour to drive improvements to citizen experience and service delivery.

Service

Webinar: Building back better – but how?

Insight

Chorley Council’s Revenues and Benefits team managed the 100% increase in Universal Credit (UC) by optimising the automation processes introduced with Capita.

Case study

Discover how intelligent automation can help UK central government improve citizen experience, increase productivity, and overcome challenges.

Insight

We developed an automation solution to reduce Anglia Revenues Partnership’s yearly manual workload of 4,000 Verify Earnings and Pensions alerts.

Case study

How can we build the societies of the future and what part will technology play?

Video

Can debt really be considered good? And do we need more of it? At Tortoise Media’s recent ‘The Future of Money’ event I was invited to consider this alongside finance coach and author of Black Girl Finance, Selina Flavius, and the co-author of Angrynomics, Eric Lonergan.

Insight

IoT ecosystems are underpinning more and more services across the UK. Before we look at cyber security in an IoT context, it’s worth recounting how we arrived in a connected world.

Insight

Critical infrastructure in the UK has been severely tested by the current pandemic. As life changed in an instant for many our service industries had to respond.

Insight

The Financial Services Compensation Scheme (FSCS) provides crucial protection to customers of failed financial services firms.

Case study

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