Capita's Wasif Afghan discusses six steps to unleash the true potential of cloud.

Covid-19 has forced organisations to reflect on and respond to how they engage, support and communicate with their customers.

While many of us have effectively transitioned to at-home working, for some industries, like construction and infrastructure, that’s completely impossible.

As insurance and pension providers and government agencies send their employees home to avoid contact with the Coronavirus, many cyber-security teams are facing the unenviable challenge of securing sprawling, vulnerable networks.

Capita are supporting with the roll-out of Alcohol Monitoring - a new form of electronic tagging to rehabilitate people who’ve committed alcohol-driven crimes.

Choosing the right master trust is vital to optimise member outcomes. But selecting the best provider with whom to partner also has the potential to create value for employers and unlock compelling employer brand benefits.

Towards the end of April, I had the pleasure of hosting a Teams call with Colm Greene, Channel Sales Director at Dell Technologies.

Ricky Alfred, Capita Customer Management’s Head of Responsible Business, reflects on the need to support vulnerable customers - and how organisations, customer service agents and Capita can all make a difference.

We’re helping a European manufacturer to transform its indirect procurement, drive operational and cost efficiencies, saving more than 7% of indirect spend so far, and to provide its employees with better operational insights and information.

If any of us were in any doubt about the importance of giving back to the people and communities around us, the Covid-19 pandemic has certainly brought it home.