The impact of Covid-19 and the resulting social distancing has accelerated our online journey, pulling new businesses and customers onto digital platforms.

Monatair is a multi-source, social media intelligence tool that helps you to react quickly to save time or to analyse engagement to spot trends, track performance and discover opportunities.

The pace of change we're going through right now is the slowest we’ll experience for the rest of our careers.

In our latest episode of the Incremental to Exponential podcast we explore how big companies can innovate to survive and grow.

Standfirst: The post-Brexit regulatory landscape is complex for insurers, but they can achieve compliance and improve their customers’ experience by paying attention to data security

The utility industry has faced consistent challenges with customer satisfaction, and is rated lower than the UK average for transparency, customer ethos and emotional connection.

In these complex times, data-driven decision-making has become ever more important. The Covid-19 crisis is highlighting that companies can use accessible, quality data and artificial intelligence to manage unforeseen disruption which could mean the difference between survival or failure.

For many people, the moment of truth with an organisation is when things go wrong - for example, when they fall behind on loan repayments.

In the next episode of our podcast series on the theme of the great opportunity our focus is on data and AI, and its application in the justice system.

Matt Stagg, Director of Product and Innovation at Barrachd, part of Capita, discusses how data gives us the ‘information advantage’.