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The Scottish Wide Area Network (SWAN) has been given a record high satisfaction score for 2021, with 98% of public sector respondents saying they are satisfied with the network compared to 94% in 2020.

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Meet some of the amazing, dedicated SWAN customer service team trusted to deliver essential connectivity right across the Scottish public sector

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We're helping our clients achieve better customer experience through our range of automation technologies.

Service

We’re helping our clients work smarter, improve operational performance and enhance customer experience by introducing software robots to undertake high-volume, repetitive processes.

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The majority of UK businesses fear becoming ‘irrelevant’ within the next five years through failing to make a successful transition to an automated workplace.

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Capita has entered a partnership with UiPath, the world’s leading Robotic Process Automation (RPA) software provider. UiPath will support Capita as it strengthens its digital capabilities.

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We rapidly mobilise contact centre teams to help organisations support customers during difficult times – helping to protect revenue and business continuity.

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Smart digital and software solutions transform how organisations operate, drive down costs and provide better customer experiences and outcomes.

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We’re supporting local authorities and housing associations with market-leading software that streamlines workloads and supports better outcomes.

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Our clients trust us to help them use this data and insight to transform their businesses. Our consulting team are deep industry and process experts who don’t just advise - they build, implement and operate real and effective digital solutions.

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