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Capita is helping organisations to improve their resilience though initiatives that build capacity and agility in technology, security, customer management and people aspects.

Insight

We must resist the robots... Should we? There’s no question that the pandemic forced organisations to rapidly introduce new ways of working.

Insight

Digital continues to have a profound effect on the world. The way we live, the way we work and the way we relate to one another is changing faster than ever as a result of digital technologies, processes and capabilities.

Insight

Innovation isn’t working. At least, the old style of innovation isn’t. It can’t be – look at the number of established, iconic brands that have fallen foul of disruption over the past few years.

Insight

IoT ecosystems are underpinning more and more services across the UK. Before we look at cyber security in an IoT context, it’s worth recounting how we arrived in a connected world.

Insight

Capita's Wasif Afghan discusses six steps to unleash the true potential of cloud.

Insight

Capita’s Contact Associates provides assessments to help students with a disability, health problem or learning difficulty to access the Disabled Students Allowance (DSA).

Case study

Mobilising a resilient and responsive workforce in less than 2 weeks to ensure minimal disruption to customer services.

Case study

Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.

Case study

While safeguarding issues are sadly not new, the new guidance reflects the fact that children and young people are facing more complex problems today than they ever have before.

Insight

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