The second year of the pandemic has seen more people in the UK slide further into debt and organisations need to recalibrate their response through empathetic collections.

Treating customers with empathy has been an increasingly important area of focus within the customer experience industry.

Retail technology is perhaps one of the fastest growing industries coming out of the pandemic, with digitisation being one of the key aspects of this transformation.

In a recent webinar our experts discussed how our bespoke solutions can empower HE and FE operational planning to deal with multiple unknowns.

Convenient, online self-service portals for schools, parents & carers fully integrated with powerful back office functionality for local education authorities.

Monatair is a multi-source, social media intelligence tool that helps you to react quickly to save time or to analyse engagement to spot trends, track performance and discover opportunities.

Capita plc has today announced their 2019 half-year results.

Near-unlimited access to the internet benefits young people in a number of ways. From an education perspective, it gives them access to a whole world of information, news and views at the click of a button.

Although the exact extent of its impact is yet to be seen, reports are suggesting that the Covid-19 pandemic and lockdown may have had a devastating and long-lasting impact on many of the UK’s most vulnerable children.

Local authorities need to be able to share, connect and visualise data to create better outcomes for communities, protect vulnerable people and improve the lives of individuals & families