Meet some of the amazing, dedicated SWAN customer service team trusted to deliver essential connectivity right across the Scottish public sector

Our innovative predictive analysis tool uses Artificial Intelligence (AI) and neuroscientific techniques to optimise content across digital and physical channels.

Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars

Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

The theme for this year’s National Apprenticeship Week is ‘Build the Future’ and is designed to encourage everyone to consider how apprenticeships help individuals to build the skills and knowledge required for a rewarding career.

Estonia is a small ex-Soviet country in Northern Europe that has a population of only 1.3 million, seven times less than London.

One of the perks of my job is working with great people from the UK employability industry.

A popular online brokerage prided itself on building a customer experience that made trading stocks as easy as swiping right or left to purchase a book online.

Healthcare providers across the globe are facing a common challenge: how to deliver the best quality care with limited resources and in the face of fluctuating demands.

No organisation operates in a vacuum. Rather, its interdependencies are many and manifest.