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CHKS has been awarded a new contract for the provision of an all Wales national and Health Board clinical benchmarking and analytics system.

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Capita IT Services has been awarded authorised device reseller (ADR) partner status from Microsoft for the next generation collaboration device, the Microsoft Surface Hub.

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Capita joins forces with Filtered to scale content intelligence and smart skill building for employees

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Capita Healthcare Decisions today announces a partnership with Microsoft that will see the integration of its clinical content into Azure Health Bot, part of Microsoft’s Health Cloud platform.

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Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

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Creating a simpler business well positioned for the future.

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The second year of the pandemic has seen more people in the UK slide further into debt and organisations need to recalibrate their response through empathetic collections.

Insight

You don’t have to be involved in collections to be aware that the last 18 months have affected the financial circumstances of a huge number of people.

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Treating customers with empathy has been an increasingly important area of focus within the customer experience industry.

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Capita plc has today announced their 2019 half-year results.

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