Search by keywords and/or using the filtering options

Showing 43 search results

Housing
Citizen experience
Data and analytics
Clear filter

When an emergency occurs, the public need to be able to call on dependable customer support. A specialist out-of-hours service could be the answer.

Insight

Local authorities need to be able to share, connect and visualise data to create better outcomes for communities, protect vulnerable people and improve the lives of individuals & families

Case study

In the next episode of our podcast series on the theme of the great opportunity our focus is on data and AI, and its application in the justice system.

Video

Can debt really be considered good? And do we need more of it? At Tortoise Media’s recent ‘The Future of Money’ event I was invited to consider this alongside finance coach and author of Black Girl Finance, Selina Flavius, and the co-author of Angrynomics, Eric Lonergan.

Insight

Matt Stagg, Director of Product and Innovation at Barrachd, part of Capita, discusses how data gives us the ‘information advantage’.

Video

Find out how our software is allowing the Peaks & Plains Trust to plan their compliance activity effectively, work more efficiently and make more informed decisions.

Case study

When Enfield Council were looking to improve the effectiveness of their emergency out of hours service, they turned to the Ealing Council and Capita out of hours partnership service.

Case study

Despite the best efforts of local authorities to prevent them, emergency situations are part of life.

Case study

Our expert out-of-hours team ensures emergency callers to London Borough of Barnet Council, including the most vulnerable citizens, get quick and reliable help, no matter when they need it.

Case study

Our expert emergency call agents make sure that out-of-hours callers to Barking and Dagenham council, including the most vulnerable citizens, get quick and reliable help, no matter when they need it.

Case study

Our latest insights

Scroll Top