In a world of non-stop innovation, where it feels like there are apps to serve every purpose and new technologies are emerging onto the market at breakneck speeds, perhaps it’s time to take a step back and ask ourselves: how can we be sure that the technology we’re making is truly benefiting society and, just as importantly, can be accessed by everybody?

Advanced predictive analytics have been successfully integrated across a wide range of sectors in recent years, particularly those with an academic focus such as science, technology, medicine and engineering.

One of the perks of my job is working with great people from the UK employability industry.

As the country rebuilds after the effects of Covid -19, there’s increasing pressure on both the private and public sectors to do more to deliver positive results to communities that need it most.

Digital services have been progressing across every sector of society for the past decade.

Andrew Conroy, Property Director at Capita, explains how local authorities can structure property development partnerships to make sure that residents and local businesses are projects’ major beneficiaries

In the first of two articles on a once-in-a-lifetime opportunity to radically rethink how we deliver services to citizens, we examine the impact of the Covid-19 pandemic on councils.

Many vulnerable people live in social housing, and their landlords have a legal obligation to protect their safety and wellbeing at home.

Amid the latest challenges, the public sector has to field urgent and emergency calls in order to look after citizens in their time of need.

Our data driven insights are helping local authorities understand and predict behaviour to drive improvements to citizen experience and service delivery.