Capita has been re-selected by Westminster City Council to manage the authority’s revenues and benefits services for a further seven years, commencing November 2018, with the option to extend for three years, in a deal worth approximately £65 million over ten years.

Capita has secured a £5.9m four-year contract with Bolton at Home, to deliver IT services to support the Greater Manchester housing association in providing best-in-class service to its customers.

The level of thought and care that has gone into the design of the VSim is clear (and synonymous with what I've come to expect from you guys over the last decade and a bit).

Stephen Ottewell, Director of Planning and Building Control at Capita, interviews planning experts - this Q and A focuses on sustainable development.

Capita has added an automation function to its benefits software, helping councils reduce claim processing times to less than two minutes - 20 times quicker than processing the same form manually.

Stephen Ottewell, Director of Planning and Building Control at Capita, interviews planning experts - this Q and A focuses on planning masterplans and design codes.

Chorley Council’s Revenues and Benefits team managed the 100% increase in Universal Credit (UC) by optimising the automation processes introduced with Capita.

Capita is helping organisations to improve their resilience though initiatives that build capacity and agility in technology, security, customer management and people aspects.

During 2021, the Capita Institute is asking senior decision-makers critical questions relating to the state of their organisations as we emerge from the pandemic.

A digital transformation programme of revenues services and enhanced use of enforcement measures by two district councils, supported by Capita Local Government, has helped result in millions of pounds in council tax being recouped.